Customer Challenges

• Challenges across claims and reconciliation areas
• High Volume, Low Value, Error Prone and High Risk Exposure Tasks
• To improve accuracy to process field values in multiple formats

Our Solution

• Bots were implemented and automated tasks related to claimant screening, financial reconciliation, competency management, cedent claims, expense clearing, document triaging and claims creation and update.

Key Benefits to Customer

• Increased and Repeatable Accuracy
• Error Elimination
• Substantial Reduction of Wrongful Claims
• 40-50% Throughput Increase
• 49+ Saved FTEs

Implementation Time – 9 Weeks