Loan verification

Customer Challenges

  • Automate a 100% manual process in the Retail Payment department
  • Manual Typing of the Transaction References and Amounts from PDF documents received by Employees, by email
  • Manual Process for Reference and Payment Releases

Loan verification

Our Solution

  • Bot for automating the process
  • Bot read the email, transferred the email to specific folders, extracted the transaction amount and reference by OCR means
  • Audit Trail Improved and SLA Constraints Adhered to

Key Benefits to the Customer

  • No errors
  • ROI within less than 12 months
  • 0% exceptions during Automation
  • RPA handles both the transaction and the new control and audit trail

Implementation Time – 12 Weeks

About The Author

Jag Bethi is the SVP Solutions at ComTec, a 21 year old IT solutions and services company. He works with CIOs, CAOs and CFOs in optimizing and modernizing their IT (applications/infrastructure) portfolios. He has over 24 years of experience in all aspects of IT and has worked in multiple capacities such as Programmer, Management Consultant, Project Manager, Program Manager, Projects Portfolio Manager, Director of Projects and VP of Services. He can be contacted for any IT Consulting engagements.

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