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Splunk at a Leading Credit Card Company – ComTec Information Systems | Blog

Customer Challenges

  • Multiple legacy tools to monitor the performance of Enterprise Infrastructure and applications….Challenge was latency in information dissemination and application uptime issues
  • Deliver near real time results in a fast and efficient manner
  • Improve overall health of the Infrastructure & enterprise applications by bringing timely attention and resolution to the issues

credit card

Our Solution

  • Built Splunk Instances in a distributed environment supporting multiple line of businesses
  • Developed dashboards with alerts and reports for monitoring a nationwide infrastructure serving millions of consumers

Key Benefits

  • Gained faster responsiveness to enterprise performance fluctuations, unparalleled visibility into application and infrastructure efficiency

About The Author

Jag Bethi is the SVP Solutions at ComTec, a 21 year old IT solutions and services company. He works with CIOs, CAOs and CFOs in optimizing and modernizing their IT (applications/infrastructure) portfolios. He has over 24 years of experience in all aspects of IT and has worked in multiple capacities such as Programmer, Management Consultant, Project Manager, Program Manager, Projects Portfolio Manager, Director of Projects and VP of Services. He can be contacted for any IT Consulting engagements.

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